Coolcam software is a simple and powerful video-recording product provided by Guangzhou Aipai Network Technology Co., Ltd (hereinafter referred to as Coolcam). Coolcam respect your personal information and data, doing best to protect your personal information and data security. This policy applies only to user information and data collected and stored by Coolcam software.
When the User visits to our Website, or purchases a Coolcam product through the Website or the Application, or use our products, Coolcam implements a processing of personal data as follows:
Regarding this processing, Coolcam collects the following personal data through the collection forms in the ordering process or other processes.
-Registration information. The information you provided when registering an Coolcam account, such as the bound email address and phone number;
-Order information, such as the products purchased, the date of purchase and the number of orders;
-Payment information, such as Paypal account information, other payment information;
-Communication information between you and Coolcam customer service;
-Your comment on Coolcam products.
Coolcam has a variety of products and services, and different products and services may collect different data. However, generally speaking, we will collect the following data of users:
-Information during your use of the product, including but not limited to the product you use, how to use it, product startup information, clicks and operations, functions used, registration information, etc.;
-Information about your local device, including hardware model and configuration information, operating system, software version, IP address, the size and name of the file you are operating (but not including the original file);
-Operation log, operation crash report, etc. When a user crashes while using the product, we will ask the user if they are willing to send the original document to us to confirm the cause of the crash and solve the crash problem. Only with the user's consent, we will collect the user's original document information.
Coolcam uses the information we collect about you for the following purposes:
In order for Coolcam to provide the User with the ordered product(s);
For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for Coolcam to identify and bill the User and to charge its bank card number;
For Verifying your identity and Providing customer service or support;
Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.
Coolcam uses the information collected about you for the following purposes:
-Necessary to realize product functions;
-To provide users with ordered products and services;
-Verify your identity and provide customer service or support to prevent piracy;
-Analyze your use of our website and products to better understand how they are used, so as to improve our products and services and user experience, and attract and retain users;
-Internal statistics and analysis of Coolcam;
-Other purposes with your consent.
We will not disclose your information to third parties for their own independent marketing or commercial purposes. However, the following exceptions:
-Other parties with your consent
With your consent, we will share your information with other parties.
-When required by law or legal procedures, Coolcam may also disclose your personal data to relevant law enforcement agencies or other government agencies.
To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights.
If the User needs to contact Coolcam for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact service@Coolcut.tv.
Coolcam will act on the User's requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case Coolcam may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.
This declaration shall take effect from the date of renewal.